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AI-Powered Front Office

Answer every call, schedule appointments seamlessly, and easily set reminders and follow-ups. A smart system that ensures your patients stay connected 24/7 with Smile Secure’s AI Dental Receptionist.

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Building The Future of Dentistry Together

Never Miss a Call or Appointment with 24\7 AI Assistance

Experience Seamless Front Office Operations with Virtual Receptionist, PMS Integration, Treatment Planning & Tracking, Unified Interactions, and AI Patient Engagement.

Virtual Receptionist

  • Automated Appointment Bookings & Reminders
  • Our AI-powered virtual receptionist manages appointment requests, confirms availability, and handles follow-ups, reducing staff workload and improving efficiency.
  • Scheduling Management
  • Takes care of all scheduling, rescheduling, and cancellations, ensuring a hassle-free experience for both practices and patients.
  • 24/7 Availability
  • Ensures that no calls or appointment requests are missed, providing round-the-clock support to patients.
  • Fully Customizable for Dental Practices
  • Allows practices to tailor features and workflows to align with their unique requirements.
  • Multilingual Support
  • Offers assistance in English and Spanish to accommodate a diverse patient base, enhancing accessibility and patient satisfaction.
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PMS Integration

  • Initial System Assessment
  • A thorough analysis of the existing practice management system (PMS) to identify specific customization needs and ensure a seamless integration process.
  • Data Mapping and Easy Transfer
  • Transfers patient data, appointment histories, and billing records into the integrated system without any data loss or manual input.
  • Real-Time Synchronization
  • Ensures patient records, appointments, insurance and billing information are automatically updated across all platforms.
  • Streamlined Workflow
  • Automates tasks such as patient scheduling, reminders, and billing, freeing up staff time for more critical functions.
  • Enhanced Data Security
  • Implements robust security protocols to protect sensitive patient information and ensures adherence to healthcare regulations like HIPAA.
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Scalability and Operational Efficiency

  • Effortless Scaling with Practice Growth
  • Handles increased patient inquiries and appointment volumes without needing to hire additional staff, supporting practice expansion.
  • Consistent Patient Experience
  • Delivers uniform responses and service quality, regardless of patient volume or time of day, ensuring reliable and professional interactions.
  • Quick Adaptation to Changes
  • Easily integrates new protocols, updated workflows, or software changes, ensuring seamless operations during transitions or practice upgrades.
  • Streamlined Workflow Management
  • Automates repetitive front desk tasks like appointment scheduling, reminders, and follow-ups, freeing up staff for higher-value activities.
  • Enhanced Service Standards
  • Ensures a consistently high standard of patient interactions, maintaining professionalism and accuracy in all communications, regardless of practice size or patient load.
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Unified Interactions

  • Centralized Communication
  • Streamline patient interactions by merging emails, voice calls, and texts into one platform, making it easy to track and manage.
  • Automated Follow-Ups
  • Sends reminders for appointments, payments, or post-treatment care, reducing no-shows and enhancing patient experience.
  • Patient Interaction Logs
  • Maintains a complete history of patient communications, enabling dental staff to provide personalized and informed responses.
  • Multi-Channel Messaging
  • Integrates various communication channels, such as email, SMS, and phone calls, ensuring consistent messaging across all platforms.
  • Patient Feedback Collection
  • Easily gather and analyze patient feedback to improve services and patient satisfaction.
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AI Patient Engagement

  • Human-Like Interaction
  • Uses AI tailor communications based on patient preferences and history, offering empathetic, personalized responses.
  • Automated Reminders
  • Sends appointment reminders, treatment follow-ups, and other notifications to keep patients engaged and informed.
  • No Missed Queries
  • Ensure that all patient queries, calls, and messages are promptly addressed, minimizing the risk of missed communications and enhancing patient satisfaction.
  • Prompt Response
  • Utilize AI to ensure swift replies to patient inquiries, creating a responsive and engaging communication environment.
  • Feedback Collection
  • Gathers patient feedback through automated surveys, helping practices continuously improve their services.
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More Reasons to Switch to Smile Secure

Elevating standards and ensuring satisfaction is our top priority, offering you compelling reasons to make the switch and never look back.

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Smarter Patient Management.

AI-driven tools simplify patient acquisition, communication, and follow-ups, improving engagement, retention, and satisfaction.

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Comprehensive Practice Tools.

Manage dental labs, inventory, and financial operations seamlessly with integrated, time-saving features tailored for dental practices.

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Learning & Growth Made Easy.

Access an online and offline education and skill enhancement platform designed to enhance skills and support continuous professional development.

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Frequently Asked Questions

We’re happy to answer your questions

Will AI solutions like the virtual receptionist replace my front office staff?

Absolutely not. AI solutions like the virtual receptionist are designed to enhance your front office operations, not replace your employees. The virtual receptionist handles routine and time-consuming tasks such as managing web chats and phone calls, freeing up your staff to focus on more meaningful activities. 

The AI virtual receptionist seamlessly integrates with your existing Practice Management System, allowing for smooth data synchronization and unified workflows. This ensures that patient information, appointments, and communications are efficiently managed without disrupting your current operations.

AI-powered front office technology ensures no missed queries, calls, or messages by providing always-available support. It engages with patients through timely and personalized interactions, enhancing their experience and satisfaction with your dental practice.

Absolutely. AI insurance verification is designed to be secure and reliable, ensuring real-time verification of patients’ insurance eligibility and benefits.

Yes, the virtual receptionist is equipped with advanced AI capabilities to handle complex patient inquiries with human-like interaction.

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Connect,
Grow & Smile.

Discover how we transform dental practices with AI-integrated tools, seamless workflows, and personalized support. With tailored dental CPA services, Skillodontics offering scientific knowledge and expert guidance, and advanced dental lab solutions, we help streamline patient care, boost efficiency, and effortlessly achieve sustainable growth.

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On a mission to revolutionize dental practices by seamlessly integrating AI-powered patient acquisition, management, and communication into a unified digital ecosystem, empowering practitioners to deliver exceptional care.

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